Most teams tasked by organisations to embark on a digital mailroom or mailroom automation project have little or no previous delivery experience. So, it can be a daunting task knowing where to start and how to effectively plan and deliver. However, there are some simple steps to delivering the basics that can have significant benefits for an organisation and can...
OCR to Cognitive Document Capture Information capture has advanced a long way since the advent of Optical Character Recognition (OCR) and Digital Repositories (EDMS Electronic Document Management Systems). Modern business applications require pre-validated and structured data as input so it is readily available for use in decision making and driving business processes. The majority of business applications store data in...
Businesses today provide a number of channels for customers to communicate with them. Technology plays a key role in to ensure customers can communicate using the channel of their choice depending upon their preferences and access to technology. Not everyone can or wants to download an app or engage fully digitally. It is important for businesses to ensure that...
The speed of the earth’s rotation is increasing. It’s spinning faster than it has in decades. 2021 will be the shortest year in half a century. Meaning this year will be 19 milliseconds shorter than last year. Admittedly, that’s not a perceivable difference for most people and in real terms will have no impact to businesses and organisations. However, ‘time’ is...
This blog post considers the background and relevance of the Digital Mailroom concept in 2021. The original concept of the Digital Mailroom Solution was conceived in an era when handling and managing in-bound paper documents was the norm. Specifically, it originally focused on the process of digitisation and indexing of paper documents prior to being distributed via digital channels to relevant...
The concept of a Digital Mailroom has been around for a long time, but many organisations have still yet to embark on this part of their digital transformation journey. Here, we look at the environmental impact of paper, how a digital mailroom helps to reduce paper usage and provide a list of 21 other benefits that can help your organisation make...
A modern-day systems integrator working on an intelligent process automation project has a large number of tools and options available. It can be challenging to identify which system integration method to use and how to deploy them effectively. Combined with this, is an ever-increasing number of project stakeholders to please from the business to information security and compliance. Here...
The effects of 2020 will no doubt have a long-standing effect on the shape of the economy and working practices for many years to come. Businesses and organisations have had to adapt at record pace, accelerating digital transformation activities and projects, that in more ‘normal’ times would have taken years to plan and act on. Digital Mailroom solutions for...
