Efficient Use of Automation and People When Optimising a Digital Mailroom Digitisation and automation often follow the Pareto principle: focus on the 20% of effort that yields 80% of results. For tasks like document separation, it’s sometimes more effective to have mailroom staff handle initial sorting. For example, a loan application might include several supporting documents that an automated system could...
In a series of four blogs, we will provide all the information and guidance you need to start a digital mailroom project. This second blog focuses on understanding the technologies available to the team and their important role. Step 5 – Digital Mailroom Guide – Understanding the Digital Mailroom Technologies Available In this section of the Digital Mailroom Guide, we examine...
In a series of four blogs, we will provide you with all the information and guidance you need to start a digital mailroom project. This first blog focuses on jargon busting, the benefits, and creating that all-important business case. Digital Mailroom Guide: Jargon Buster Electronic Mailroom An electronic mailroom digitises physical communications and creates an electronic distribution channel. It processes documents as...
The Analysis of Traditional vs Digital Mailroom Traditional vs Digital Mailroom: Mailrooms within businesses have seen considerable evolution in recent times. For years, they were a hive of activity, full of incoming and outgoing posts, stacks of paper, and various sorting areas so that letters and parcels reached the correct department. Companies are used to the manual sorting process, but as...
In this article, we identify and discuss some of the most common and simple digital workflow solutions that can be delivered with an intelligent automation platform. The global events of the last two years have had a profound effect on how businesses operate and have significantly enhanced digital transformation strategies. Huge focus and efforts have been applied to enable workers...
Most teams tasked by organisations to embark on a digital mailroom or mailroom automation project have little or no previous delivery experience. So, it can be a daunting task knowing where to start and how to effectively plan and deliver. However, there are some simple steps to delivering the basics that can have significant benefits for an organisation and can...
OCR to Cognitive Document Capture Information capture has advanced a long way since the advent of Optical Character Recognition (OCR) and Digital Repositories (EDMS Electronic Document Management Systems). Modern business applications require pre-validated and structured data as input so it is readily available for use in decision making and driving business processes. The majority of business applications store data in...
Businesses today provide a number of channels for customers to communicate with them. Technology plays a key role in to ensure customers can communicate using the channel of their choice depending upon their preferences and access to technology. Not everyone can or wants to download an app or engage fully digitally. It is important for businesses to ensure that...
The speed of the earth’s rotation is increasing. It’s spinning faster than it has in decades. 2021 will be the shortest year in half a century. Meaning this year will be 19 milliseconds shorter than last year. Admittedly, that’s not a perceivable difference for most people and in real terms will have no impact to businesses and organisations. However, ‘time’ is...
This blog post considers the background and relevance of the Digital Mailroom concept in 2021. In the fast-paced digital age, the digital mailroom concept is extremely important to businesses for managing important documents. But what is the history behind moving from the traditional mailroom, and will it continue? The original concept of the Digital Mailroom Solution was conceived in an era when...
