The Easiest Way To Get Information Directly To Your Business Processes Is With A Digital Mailroom

Digital Mailroom Automation

Enable Remote Working

Remote working is here to stay. Digitising and centralising the receipt of inbound correspondence in a Digital Mailroom allows you to push information electronically to remote workers and drive automation.

Reduce Costs

Keep costs down by automating handling, sorting, and keying of data from documents coming into your organisation through a digital mailroom.

Gain Process Insight

With mailroom automation, get a better understanding of what is being received, when, and in which channel so you can make informed business decisions and pursue further automation.

What is a Digital Mailroom?

Want to know how a digital mailroom works?

An automated digital mailroom uses a combination of technologies to assist organisations in automating the classification of inbound correspondence, extracting relevant content and distributing it to individuals, teams or systems for further action. The use of artificial intelligence and machine learning within the technology platform allows organisations to process and react faster to content being received daily. This provides operational efficiency and accelerated response times for customers, suppliers, partners and citizens. An automated digital mailroom helps to remove bottlenecks, improves the ability to handle peak volumes and increases the ability for teams to work remotely.

Want to Capture Inbound Documents Arriving in Your Business in a Digital Mailroom?

Provide your teams with a simple and effective way to manage business documents received across multiple channels, including paper, email and other electronic forms. Let technology in a digital mailroom perform the hard work for you.

Drive and Automate Downstream Business Processes

By rapidly and automatically identifying document categories as they are received, it becomes possible for a digital mailroom to route and direct information directly into business processes without the need for manual intervention.


Gather Process Insight

By digitally managing data and documents received into your organisation, it becomes simpler to see what is being received, when and in which communication channel. This insight can be used to inform subsequent business processes, optimise business activities and drive further mailroom automation.

How Does a Digital Mailroom Work?

9 Benefits of a Digital Mailroom

If your plans for 2024 include implementing a digital mailroom and you are unsure where to start, then it’s worth looking first at the benefits it can have for your organisation.

We’ve listed our nine top benefits of a digital mailroom to give you an idea of how it can succeed on many levels for your business.

Digital Mailroom Process

Digital Mailroom Process Steps

Digital Mailroom Guide

Read more about digital mailrooms and download our comprehensive guide, which covers business case generation through to implementation and top tips.

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Download the Digital Mailroom Datasheet

Discover more about Digital Mailooms

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