Deliver Information Directly to Your Business Processes with a Digital Mailroom

Digital Mailroom Automation

Enable Remote Working

Digitising and centralising the receipt of inbound correspondence in a Digital Mailroom allows you to push information electronically to remote workers and drive automation

Reduce Costs

Drive costs out of the handling, sorting, and keying of data from documents coming into your organisation through a digital mailroom

Gain Process Insight

With mailroom automation, get a better understanding of what is being received, when, and in which channel so you can make informed business decisions and pursue further automation

What is a Digital Mailroom?

Intelligent Automation for all Inbound Correspondence

An automated mailroom uses a combination of technologies to assist organisations in automating the classification of inbound correspondence, extracting relevant content and distributing to individuals, teams or systems for further action.

The use of artificial intelligence and machine learning within the technology platform allows organisations to process and react faster to content that is being received on a daily basis. This provides operational efficiency and accelerated response times for customers, suppliers, partners and citizens.

An automated digital mailroom helps to remove bottlenecks, improves the ability to handle peak volumes and increases the ability for teams to work remotely.

Capture Inbound Documents Arriving in Your Business in a Digital Mailroom

Provide your teams with a simple and effective way to manage business documents received across multiple channels, including paper, email and other electronic forms. Let technology in a digital mailroom perform the hard work of classifying, extracting relevant content and pushing into business systems.

Drive and Automate Downstream Business Processes

By rapidly and automatically identifying document categories as they are received, it becomes possible for a digital mailroom to route and direct information directly into business processes without the need for manual intervention.

Gather Process Insight

By digitally managing data and documents received into your organisation, it becomes simpler to see what is being received, when and in which communication channel. This insight can be used to inform subsequent business processes, optimise business activities and drive further mailroom automation.

How Does a Digital Mailroom Work?

Recent Digital Mailroom Blog Posts

Ultimate Guide for Deploying a Digital Mailroom in 2021

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The Changing Face of Document Capture: Why Cognitive Document Capture is Smarter than OCR?

OCR to Cognitive Document Capture Information capture has... read more

Changing the Communication Channel – Digital Mailroom

Businesses today provide a number of channels... read more

2021, the shortest year since 1970. Reclaim time with Cognitive Capture Automation

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Is the Digital Mailroom Solution Concept Still Relevant?

This blog post considers the background and... read more

Reduce Paper and another 21 Benefits of a Digital Mailroom

The concept of a Digital Mailroom has been around... read more

Download the Digital Mailroom Datasheet

Discover more about Digital Mailooms

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