Seamlessly Integrate Business Applications

Integration

Integrating Intelligent Process Automation with Existing Applications

One of the key metrics of a successful Automation Implementation is how seamlessly it integrates with other business applications in the ecosystem.

Businesses typically have several disparate systems including a mix of legacy and modern applications either running on-premise or cloud based. Some of these systems could have been around for a long time and organically evolved as business requirements had changed. Proper integration ensures information flows seamlessly and the benefits of automation can be realised effectively. 

Integration can involve reading data from disparate systems, updating data sets, or registering transactions in other line of business applications. Integration with existing systems ensures process automation is applied effectively to the end-to-end process, instead of only focusing on a part of the overall process. 

Integration Lifecycle

Our Approach

 As part of our end-to-end process analysis and requirements gathering, we review all process touchpoints with existing line of business applications to understand how integration can enhance user experience and get the best value out of the platform.

Our approach to integration takes into account any existing integrations already in place and industry best practices.

Analysis and Design

We apply our experience to identify the best integration approach depending upon specific requirements. We thoroughly analyse the systems before devising the best approach and technical architecture.

This ensures Business as Usual (BAU) is not affected and there are no adverse impacts on any other applications. Our key focus is to attain seamless integration between systems with minimal or no impact to BAU. Exception handling, transaction atomicity and data integrity are at the core of every integration design.

Configuration and Development

We have experience in integrating with both legacy and modern applications including greenscreen terminals, thick client monolithic applications, web based and cloud solutions. We can integrate using standard off-the shelf connectors, database interfaces, via API using .NET, COM, Web services or utilising RPA for loosely coupled integrations. Our integration approach is completely agnostic to the application technology stack.

Testing

End to end testing is key to the success of any integration. Detailed test cases are developed and documented along with proper test planning in place to perform integration testing. Appropriate test harnesses are developed to facilitate testing.

Monitoring and Refinement

Post go-live operational and performance logs are collected and analysed to identify possible refinement and fine-tuning opportunities. Proper audit trail is retained to assist fault analysis and debugging if required.

Documentation

Post go-live operational and performance logs are collected and analysed to identify possible refinement and fine-tuning opportunities. Proper audit trail is retained to assist fault analysis and debugging if required.

Other Services

Training

Consultancy

Support

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