With increasing complexity of running a growing business, the benefits of opting for a managed service or outsourcing of non-core business processes has become attractive for some organisations. With continual advances in technology it can be difficult for some organisations to keep pace and realise process efficiencies. Skilled labour can be difficult to attract and retain, therefore making this an alternative and viable option.
For many business leaders, one of the biggest motivators is a financial one. Whilst small businesses may not be able to maintain dedicated skilled resources for some activities, larger organisations find the financial benefit comes from economies of scale that a managed service provider creates.
With ever increasing levels of regulation across all industries, some find that outsourcing provides a way to meet this with a much lower burden on their organisation. Freeing up employees from managing non-core activities also allows them to focus on the strategic growth areas of the organisation.