01Oct

Ultimate Guide for Deploying a Digital Mailroom in 2021

Table of Contents Digital Mailroom Guide: Jargon BusterWhat is an Electronic MailroomWhat is Mailroom AutomationWhat is a Digital MailroomCognitive CaptureWorkflow & Process AutomationLine of Business SystemsPaperless Office or Paper-less OfficeStep 1 -Digital Mailroom Guide – Understand What you are Trying to DeliverStep 2 – Digital Mailroom Guide – Creating a Business Case for a Digital Mailroom21 Benefits of a Digital MailroomStep 3 – Digital...

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Wine and Fish
20Sep

Cash Allocation Process Data is more like Fish than Wine…

In the cash allocation process, there are a number of key areas where timing is everything in ensuring an optimal process. Conducting activities in the wrong sequence or in a lethargic fashion can have severely negative connotations for internal and external stakeholders alike, as well as the organisation itself. We’ll come to the fish/wine comparison, but it’s initially worth thinking...

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25Aug

Taking the Suspense out of Cash Allocation – Automated Cash Allocation Software

In our last blog in this series we looked at some of the problems surrounding manual cash allocation. In this edition we focus on enhancing and optimising the process using automated cash allocation software. With the choice of multiple tools on the market, we highlight the key capabilities needed as well as look at the case for a fully integrated...

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Manual cash allocation puzzle.
26Jul

Top 10 Issues with Manual Cash Allocation

What is Cash Allocation? What does Cash Allocation mean? Definition of Cash Allocation Why is Cash Allocation important? It’s imperative that as payments are received that they are applied to the correct customer and against the specific invoice transaction they relate to. Cash allocation needs to be conducted promptly in order to understand which customers and invoices are paid and which...

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09Jun

Enhanced Order Processing: Technologies for Automation

There have been many attempts to use technology to automate sales order processing which have had a varied degree of success. EDI represents the most effective way to transmit data between customer and supplier. Effectively, an agreed format of data exchange in a given method. However, it has its own challenges in terms of cost to implement and maintain as...

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09Jun

Automated Order Processing: Understanding the Spectrum of Sales Orders

This article examines the types of sales orders that organisations process, the associated challenges and the need to understand the spectrum before determining appropriate technology for sales order automation. The Spectrum There’s no “average” Sales Order and it’s probably reasonable to assert that Purchase Orders are generally more troublesome to process than other financial process documents such as Supplier Invoices and...

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18May

The Changing Face of Document Capture: Why Cognitive Document Capture is Smarter than OCR?

OCR to Cognitive Document Capture Information capture has advanced a long way since the advent of Optical Character Recognition (OCR) and Digital Repositories (EDMS Electronic Document Management Systems). Modern business applications require pre-validated and structured data as input so it is readily available for use in decision making and driving business processes. The majority of business applications store data in...

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06May

Sales Order Disorder: 6 Tell-Tale Signs that your Sales Order Process should be updated

Outdated order processes are not only detrimental to an organisation’s profits, but affect staff engagement and diminish customer experience. In the UK alone, businesses lose £2.5 Billion each year as a direct result of poor customer service, source: Infobip. Issues with the sales order process orders can have a significant impact in many parts of an organisation from customer services...

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20Apr

Changing the Communication Channel – Digital Mailroom

Businesses today provide a number of channels for customers to communicate with them. Technology plays a key role in to ensure customers can communicate using the channel of their choice depending upon their preferences and access to technology. Not everyone can or wants to download an app or engage fully digitally. It is important for businesses to ensure that...

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30Mar

Is Your Sales Order Process Stuck in the Suez?

Unclog Your Sales Order Processing Channel Around 12% of global trade (+$1tn worth of goods) passes through the Suez Canal annually. This equates to around 50 ships a day. Well, it did, until a 200,000 tonne monster ran aground and became lodged sideways across the waterway. After 5 days, it was being reported that more than 400 ships were stuck in...

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