Digital Adoption Solution

A single platform to solve digital adoption issues across an organisation’s core systems and maximise productivity at scale. Simple tools to analyse and optimise any workflow resulting in in-app guidance and process compliance checks to ensure returns from existing strategic software investments.

The pace at which new digital systems are being implemented within organisations has never been faster. With this comes pressure to ensure applications succeed and deliver on the promises of the benefits they will bring. There are a number of common inhibitors that prevent an application from being a success within an organisation that, include poor initial onboarding and ongoing training, lack of focus on employee engagement and the change management leadership for implementing a new way of working, and ultimately being able to measure user adoption rates in terms of which features are being used and in the right way.

Getting this wrong means that users disengage, applications are utilised incorrectly, and the benefits of digital platforms are not realised.

A Digital Adoption Solution provides actionable insights about user interactions and delivers engaging tours, onboarding flows, and on-screen guidance.

Reduce the internal pressures for training on core applications and ensure users feel supported and engaged.