The Quick Start Guide for Financial Process Automation

In this article we examine the opportunities that exist for organisations to introduce Financial Process Automation technologies. If your team is still manually keying information, copying and pasting information in Excel or spending hours compiling reports from disparate siloed systems, then the time may be right to look at changes. There are a range of tools available to help...

5 Ways a Digital Adoption Platform Increases Sales Productivity in CRM Systems

In this article we examine some of the tools and techniques that can increase sales productivity by improving the way in which users interact and utilise their CRM System with a Digital Adoption Solution. It doesn’t matter whether your sales team use SalesForce, Sugar CRM, Zoho, Hubspot, Microsoft Dynamics 365, or one of the many other CRM systems on the market,...

The Changing Face of Document Capture: Why Cognitive Document Capture is Smarter than OCR?

OCR to Cognitive Document Capture Information capture has advanced a long way since the advent of Optical Character Recognition (OCR) and Digital Repositories (EDMS Electronic Document Management Systems). Modern business applications require pre-validated and structured data as input so it is readily available for use in decision making and driving business processes. The majority of business applications store data in...

Changing the Communication Channel – Digital Mailroom

Businesses today provide a number of channels for customers to communicate with them. Technology plays a key role in to ensure customers can communicate using the channel of their choice depending upon their preferences and access to technology. Not everyone can or wants to download an app or engage fully digitally. It is important for businesses to ensure that...

Securing Intelligent Automation Systems: 6 Key Steps to Security

The Context for Intelligent Automation Security Data is one of the most important assets owned by an organisation. This could be in the form of customer data, financial data, intellectual property, or sensitive personal information. Business data is often spread across different systems, residing in applications, that may be on-premise or in the cloud. Cloud applications run by service providers can...

Effective System Integration for your Digital Transformation Project

A modern-day systems integrator working on an intelligent process automation project has a large number of tools and options available. It can be challenging to identify which system integration method to use and how to deploy them effectively. Combined with this, is an ever-increasing number of project stakeholders to please from the business to information security and compliance. Here...