Identify the Gaps in Your Process Before You Get Fined
A recent BBC report has brought renewed attention to a growing concern for compliance and risk teams: the rise of highly sophisticated fraud. Criminals are no longer relying on basic tricks, they’re now using deepfake technology, social engineering, and identity spoofing to slip through outdated onboarding checks undetected.
It serves as a reminder that outdated processes can put both businesses and customers at significant risk. For businesses, financial losses aren’t the only concern; they also include reputational damage, regulatory fines, and, in turn, the loss of customer trust.
We view these developments as a clear warning: if your customer onboarding processes haven’t evolved, there’s a high likelihood that you have gaps waiting to be exploited. Fraudsters don’t just attack at random. They study processes carefully, looking for blind spots. The BBC article, which reported that digital bank Monzo accepted customers claiming to live at 10 Downing Street and Buckingham Palace, among other addresses, highlights how criminals are now impersonating real people using convincing fake documents and even AI-generated faces, thereby bypassing traditional KYC and ID verification systems.
Onboard with Confidence: Stop Fraud Early Without Compromising User Experience
When it comes to onboarding new customers, striking the right balance between security and user experience is critical. Our Customer Onboarding Automation solution is built to help businesses detect and prevent fraud from the very first interaction without creating unnecessary conflict for genuine users.
Real-time ID and biometric verification
Verify customer identities instantly with real-time ID and biometric checks. Telic’s system ensures the person behind the screen is real and matches their ID, reducing reliance on manual reviews and preventing fake or stolen identities from slipping through.
Device and location intelligence to flag inconsistencies
Our technology tracks device and location data to detect anomalies, such as logins from unexpected regions or the use of suspicious devices. This helps identify high-risk behaviour patterns before any harm is done, even if the personal information appears legitimate.
AI-driven behaviour analysis that spots suspicious activity
Using AI, we monitor users’ interactions with your platform in real-time. From unusual click patterns to rushed data entry, Telic flags activity that doesn’t match expected behaviour.
Access to consortium data to detect known fraud patterns early
Telic’s access to consortium data across multiple industries gives visibility into fraud tactics seen elsewhere. This proactive defence lets you block repeat offenders and stay ahead of emerging threats.
Stay Ahead of Fraud Without Slowing Down Your Business
The aim isn’t just to stop fraud; it’s to stay ahead of it and ensure processes are as smooth as possible. By identifying vulnerabilities early and automating, your team can focus on growth and customer experience, rather than firefighting against fraud.
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