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Best Practices for Onboarding Employees in a Remote Environment With remote working here to stay, a smooth and effective onboarding process is crucial to helping new employees settle in. A well-structured approach ensures new hires feel welcomed, understand their roles, and become productive quickly. Using a digital onboarding solution, like Telic Digital’s Employee Onboarding Solution, […]

Point Solution vs Platform Solution? When it comes to process automation, businesses face an important decision. When they are looking to solve a problem or task, should they aim for a short-term, one-time fix or invest in a platform that will be a bigger initial investment but will enable scalability in the longer term? Understanding […]

Understanding and Optimising Human Interactions with Software Through Task Mining   Task Mining’s Contribution to Process Intelligence Task mining in process intelligence is all about getting a clear picture of how people interact with software in their daily lives at work. It focuses on understanding those small, repetitive actions—clicks, keystrokes, and navigation paths— it highlights […]