Processing sales orders is a fundamental step in the overall O2C (Order to Cash) process in that it allows an organisation to transact with its customers, allocate stock and generate an invoice for payment. When this performed in a sub-optimal way it can lead to errors, additional costs and poor client relationships. For this reason, many organisations have looked towards...
This blog post considers the background and relevance of the Digital Mailroom concept in 2021. The original concept of the Digital Mailroom Solution was conceived in an era when handling and managing in-bound paper documents was the norm. Specifically, it originally focused on the process of digitisation and indexing of paper documents prior to being distributed via digital channels to relevant...
The Context for Intelligent Automation Security Data is one of the most important assets owned by an organisation. This could be in the form of customer data, financial data, intellectual property, or sensitive personal information. Business data is often spread across different systems, residing in applications, that may be on-premise or in the cloud. Cloud applications run by service providers can...
The concept of a Digital Mailroom has been around for a long time, but many organisations have still yet to embark on this part of their digital transformation journey. Here, we look at the environmental impact of paper, how a digital mailroom helps to reduce paper usage and provide a list of 21 other benefits that can help your organisation make...
A modern-day systems integrator working on an intelligent process automation project has a large number of tools and options available. It can be challenging to identify which system integration method to use and how to deploy them effectively. Combined with this, is an ever-increasing number of project stakeholders to please from the business to information security and compliance. Here...
As a Finance Director, I tend to be on the receiving end of many marketing campaigns with offers to discuss the benefits of intelligent process automation, but it’s not always clear what the tangible benefits are and how it could be applied to specific business processes. As someone who has implemented and used some of these technologies for automating...
It’s become very apparent over the course of 2020 that current HR onboarding, and indeed offboarding, processes are in desperate need of being updated. It’s been highlighted to an extreme this year, but in reality, many organisations could, and probably should, have addressed these some years ago. Remote working has highlighted onboarding and offboarding processes which have been far too...
Understanding the Context for eSignature Software There is an audible sigh in many home-offices at present, as an email alert notifies the remote worker of a new message that has been received. It’s not the message itself, but the word or PDF attachment that is the source of consternation and frustration. It’s a contract, an NDA, t&cs or some other...
Understanding the Context for Using Automated Order Processing Technologies Customer expectations have never been higher. We are well used to engaging with online services and receiving impeccable speed and efficiency for personal items we purchase. The growth of services like Amazon has been astounding and to a large extent has been based on convenience, the breadth of products and speed...
Your LinkedIn feed is probably full of intelligent process automation success stories, and your mailbox full of people wanting to talk to you about how they can replace your workforce with robots and automate every process and sub-process. “It’s quick to deploy, it’s low risk, business users can set it all up, IT will love it…” they say. The Reality…. It’s easy to...
