The Business Value of Tungsten TotalAgility 8.1

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Tungsten TotalAgility has rapidly established itself as a powerful automated workflow platform that helps businesses accelerate their growth, better manage their costs, and innovate faster.

Its AI-based capabilities allow companies to streamline their existing business processes and easily innovate with new ways of working, enabling them to deliver significantly enhanced service to customers far more cost-effectively.

Tungsten TotalAgility is used by companies worldwide, whether looking to automate manual and semi-manual processes, upgrading their existing automated processes, or in a greenfield site.

Tungsten TotalAgility makes it simple to capture data from multiple data sources – paper, email, web forms, etc.- which can be seamlessly integrated into workflow processes. These sources can be enriched with data from various sources to develop enhanced insights that help decide how best to handle an issue. This might be passing it through to another workflow, sending it to another business application, or passing it to someone for further assessment, for example.

Proven, robust, secure, and scalable, Tungsten Totalagilty has won plaudits from industry professionals and users.

Tungsten TotalAgility 8.1 Highlights

Nothing succeeds like success, and the developers have continued to invest in the platform. The most recent release, Version 8.1, significantly enhances the solution’s capabilities to help further accelerate the delivery of business programmes, initiatives and services.

Let’s explore the new and enhanced capabilities in more detail.

1. Optimising AI Agent Creation and Intelligent Processes

At its core, Tungsten TotalAgility utilises AI agents and intelligent processes to find the optimal way to identify, understand and classify data and enhance operational processes in a dynamic business environment. These key capabilities allow products and services to be launched and improved at an increased tempo compared with platforms that don’t utilise AI.

Version 8.1 integrates these capabilities more seamlessly with advanced AI-based technologies, including Intelligent Document Processing (IDP), Process Orchestration, Robotic Process Automation (RPA), large language models (LLMs), AI knowledge bases, and Decision Management.

These tools allow users to streamline the creation of intelligent solutions to generate significant business value. Integrating these toolsets more tightly into the TotalAgility platform further accelerates AI’s business value, helping significantly increase a business’s competitiveness and momentum.

2. Improved Data Interaction & Experience with Tungsten TotalAgility

Tungsten TotalAgility 8.1 extends the use of AI-powered Copilots and generative AI to help users manage and interact with vast data sets, asking questions through natural language queries for ease of use and enhanced user productivity.

Intelligent Search & Retrieval

Leveraging powerful capabilities in IDP, users can ‘speed read’ complex document sets, to find key information and points of interest to fully understand the documents and swiftly master complex issues so they can address them quickly, whether they are mortgage applications or commercial contract disputes, for example.

Users can pose simple questions using natural language queries to get the necessary answers, with full citations for use in documentation.

AI-Powered Dashboards

Powerful AI-powered dashboard capabilities allow users to quickly and easily make sense of highly complex data sets and situations. They can provide powerful insights highlighting where operational processes can be further optimised or new services created, leveraging generative AI capabilities or using natural language queries.

Copilot Enhancements

Tungsten TotalAgility 8.1 introduces significant enhancements to its Copilots, allowing non-technical users to manage highly complex datasets, workflows, and decision-making processes.

These include:

AI lookups so that users can quickly find the right AI tool for the right job
Persistent AI conversations allow users to conduct sustained data and process analytics to find the right outcome without constantly starting over.
Decision Tables, so users can quickly design decision models with the ideal options already built-in to build and enhance applications quickly
Generative AI Response Profiles, so users can quickly drop AI model ‘templates’ into applications to cut development time
Enhanced usability to maximise user productivity and drive faster adoption

3. Enhanced Data Extraction

Manage more extensive data sets with ease to deliver results faster, including:

Copilot for Extraction

Enhancements to the Copilot for Extraction have made it significantly easier to use, reducing data extraction times by 80%.

Expanded Document Library

Based on user feedback, the TotalAgility document library has been expanded to accommodate the more laborious but essential tasks around Know Your Customer (KYC), logistics, and mortgage approvals, for example.

Azure AI Document Intelligence Service

Tungsten TotalAgility 8.1 now seamlessly integrates with Azure AI’s powerful document intelligence capabilities to help utilise a broader range of handwritten documents, tables, and complex forms in document screening, adding significant scale and reach to the platform.

4. Enhanced Integration & Platform Flexibility

TotalAgility now supports advanced cloud integrations, providing users with enhanced commercial and operational flexibility. It delivers more streamlined data processing and performance optimisation to drive further efficiency savings.

Azure Blob Integration

TotalAgility seamlessly integrates multiple file types into Azure Blob Storage, providing users with immense scale, flexibility, and security.

Cloud Management Console

TotalAgility provides comprehensive visibility about how users utilise the environment and how data is used. Identify bottlenecks and optimise performance and costs across the platform.

How can Telic Digital Help you with Tungsten TotalAgility?

Telic Digital has extensive experience developing automated workflow solutions for its clients. We are experienced in understanding your key business challenges and how technology can effectively address them. We can deliver the initial business process analysis and solution specification through configuration, implementation, support, and training.

We can quickly cut through all the AI jargon to capture the real business value of AI. We are a Gold Tungsten Automation Partner, with over 75 years’ experience with their solutions, and we have been responsible for implementing hundreds of projects, on time and budget.