There have been many attempts to use technology to automate sales order processing which have had varying degrees of success. This article examines some of the legacy and latest order processing technologies and considers the merits of different approaches. EDI represents the most effective way to transmit data between customer and supplier. Effectively, an agreed format of data exchange in...
This article examines the types of sales orders that organisations process, the associated challenges and the need to understand the spectrum before determining appropriate technology for sales order automation. The Spectrum There’s no “average” Sales Order and it’s probably reasonable to assert that Purchase Orders are generally more troublesome to process than other financial process documents such as Supplier Invoices and...
OCR to Cognitive Document Capture Information capture has advanced a long way since the advent of Optical Character Recognition (OCR) and Digital Repositories (EDMS Electronic Document Management Systems). Modern business applications require pre-validated and structured data as input so it is readily available for use in decision making and driving business processes. The majority of business applications store data in...
Outdated order processes are not only detrimental to an organisation’s profits, but affect staff engagement and diminish customer experience. In the UK alone, businesses lose £2.5 Billion each year as a direct result of poor customer service, source: Infobip. Issues with the sales order process orders can have a significant impact in many parts of an organisation from customer services...
Unclog Your Sales Order Processing Channel Around 12% of global trade (+$1tn worth of goods) passes through the Suez Canal annually. This equates to around 50 ships a day. Well, it did, until a 200,000 tonne monster ran aground and became lodged sideways across the waterway. After 5 days, it was being reported that more than 400 ships were stuck in...
The speed of the earth’s rotation is increasing. It’s spinning faster than it has in decades. 2021 will be the shortest year in half a century. Meaning this year will be 19 milliseconds shorter than last year. Admittedly, that’s not a perceivable difference for most people and in real terms will have no impact to businesses and organisations. However, ‘time’ is...
Now is the Time to address the ‘Dark Processes’ of 2020 will be remembered for many things, but the sudden change in working practices, driven out of necessity, has been instrumental in fuelling the creation of ‘Dark Processes’. What is a Dark Process? A Dark Process can be described as a complete process, or steps in a process that...
The Context for Intelligent Automation Security Data is one of the most important assets owned by an organisation. This could be in the form of customer data, financial data, intellectual property, or sensitive personal information. Business data is often spread across different systems, residing in applications, that may be on-premise or in the cloud. Cloud applications run by service providers can...
A modern-day systems integrator working on an intelligent process automation project has a large number of tools and options available. It can be challenging to identify which system integration method to use and how to deploy them effectively. Combined with this, is an ever-increasing number of project stakeholders to please from the business to information security and compliance. Here...
Your LinkedIn feed is probably full of intelligent process automation success stories, and your mailbox full of people wanting to talk to you about how they can replace your workforce with robots and automate every process and sub-process. “It’s quick to deploy, it’s low risk, business users can set it all up, IT will love it…” they say. The Reality…. It’s easy to...
